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Legal · Updated June 2026

Terms & Cancellation Policy

nosaracollectiveconscience.com · Nosara, Guanacaste, Costa Rica

Contents
  1. For Guests — How It Works
  2. Legal Terms of Cancellation
  3. For Property Owners
  4. General Terms & House Rules
  5. Contact & Disputes

For Guests — How It Works

At Nosara Collective Conscience, we believe in radical transparency. Here's exactly what you're paying for and what happens if your plans change.

Your Price Breakdown

Every booking on our platform shows a clear, itemized breakdown before you pay:

ItemAmountNotes
AccommodationOwner's base rate × nights100% goes to the property owner
Local Impact & Flexibility Fee10% of accommodationNon-refundable · funds community & platform
Costa Rica IVA Tax13% of subtotalRequired by law · remitted to government
Payment processingVaries by methodPayPal 3.49% · Wise ~1%

No cleaning fees. No hidden extras. What you see is what you pay.

The 10% Local Impact & Flexibility Fee

This fee does two things for you:

🌱 This fee is committed to the ecosystem the moment your reservation is confirmed. It is non-refundable under any circumstances — but in return, it buys you the right to cancel up to 48 hours before arrival and receive a full refund of your accommodation cost.

Your Cancellation Rights

✓ Cancel before 48 hours

You receive a full refund of the accommodation amount. The 10% Local Impact Fee is retained. Taxes and payment processing fees are also non-refundable as they are incurred at time of transaction.

✕ Cancel within 48 hours

No refund is issued. The 48-hour window protects property owners from last-minute vacancies that cannot be re-booked. All amounts are retained.

💡 Tip: Choose Wise for bank transfer payments to minimize processing fees. Wise charges approximately 1% vs. PayPal's 3.49% + $0.49. On a $3,000 booking that's a saving of over $75.

For Property Owners

If you own a property listed on Nosara Collective Conscience, this section explains why our cancellation model is designed to protect your revenue — not erode it.

Why a Flexible Policy Increases Your Income

Counter-intuitively, offering guests the ability to cancel within 48 hours increases your booking conversion rate. Guests who are uncertain about their plans are more likely to confirm a reservation when they know they have a safety net. A rigid 30-day cancellation policy on a platform like ours — where guests are choosing between us and Airbnb — simply drives bookings back to the OTAs.

How the 10% Fee Protects You

The Local Impact & Flexibility Fee is the mechanism that makes flexibility sustainable. When a guest cancels:

This means that unlike Airbnb — where a last-minute cancellation under a "Flexible" policy leaves you with nothing — our model gives the platform a financial instrument to support you.

No Commission on Your Rate

Nosara Collective Conscience does not charge you a commission. You set your rate. We add our 10% fee on top. You receive 100% of your base rate on every completed reservation — no deductions, no host service fees.

Compare this to Airbnb's standard host fee of 3% (and up to 16% under split-fee models) or Booking.com's 15–25% commission. On a $2,000 booking, you keep $300–$500 more per reservation through our platform.

🏡 Your property becomes a social asset. Guests who book through Nosara Collective Conscience are actively choosing a platform with a community mission. These are high-intent, conscious travelers — the kind who respect properties, follow house rules, and return. Our marketing targets exactly this demographic.

Your Rate Parity Obligation

To maintain pricing integrity across channels, property owners agree to list their accommodation at the same base rate on Nosara Collective Conscience as they list on Airbnb, VRBO, Booking.com, or any other OTA. The 10% Platform fee is added transparently on top — guests understand they are paying a premium for direct booking flexibility and community impact.

General Terms & House Rules

Check-In & Check-Out

Guest Responsibilities

Pets

Pet policies vary by property. Please confirm with us before booking if you intend to bring a pet. Unauthorized pets may result in forfeiture of the security deposit.

Minimum Stay

Minimum stay requirements vary by property and season. These are displayed on each property listing prior to booking.

Platform Liability

Nosara Collective Conscience acts as a booking facilitator between guests and property owners. The Platform is not responsible for property conditions beyond what is represented in the listing, personal injury, theft, or acts of nature during a guest's stay. Guests are encouraged to purchase travel insurance for comprehensive coverage.

Modifications

Date changes are subject to availability and must be requested at least 72 hours before the original check-in date. The Platform will make reasonable efforts to accommodate modifications at no additional fee charge, though differences in accommodation rates will apply.

Contact & Disputes

For cancellations, modifications, or any questions about these terms, please reach us through:

We are committed to resolving any dispute promptly and fairly. Our goal is that every guest and every owner leaves every interaction with Nosara Collective Conscience feeling respected.

Last updated: June 2026 · Version 1.0